#WhiteHatWednesday: Palvinder and Liezel

Baristas, Starbucks, International Arrivals

Each #WhiteHatWednesday, we will highlight one of the awesome members of Team YYC. This week, read on to learn more about Palvinder and Liezel, Baristas, Starbucks (International Arrivals).

When the International Terminal Building (ITB) opened in October 2016, Palvinder and Liezel were there to welcome the first guests to the Starbucks on the Arrivals Level.

Fast forward to almost three years later and these baristas don't just consider themselves co-workers but sisters. This tight bong makes the duo a powerhouse when it comes to quick, efficient service with a smile.

"We are both so happy serving customers and making them feel at home when they are travelling," says Liezel. Palvinder adds that a great customer experience is enhanced by "being polite and friendly."

Both ladies pride themselves on remembering repeat customer names and orders. "One of the sweetest things people hear is their name," says Liezel.

Outside of work, Palvinder loves to read, garden and cook for her family. Liezel loves to watch TV and spend time on social media. When Liezel adds that she likes to go for walks with her son, Palvinder starts to giggle and shake her head, and Liezel, laughing, confesses that no...she doesn't really.

Do you know someone on Team YYC who goes above and beyond in their job that should be featured for an upcoming #WhiteHatWednesday? Leave us a comment below or email yyccommunications@yyc.com!